Terms of Service

These Terms of Service ("Terms") govern your access to and use of fonetic.ai (the "Service"), operated by Godrongo 82 Labs LLP ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using fonetic.ai, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Description of Service

fonetic.ai provides AI-powered sales agent solutions designed for Indian SMBs. Our platform helps businesses respond to leads, automate follow-ups, and manage sales communications across channels including WhatsApp and voice calls.

3. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use our Service. By using the Service, you represent that you meet these requirements.

4. User Accounts

When you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access or use of your account.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Send spam, unsolicited messages, or engage in any form of abuse.
• Interfere with or disrupt the Service or its infrastructure.
• Attempt to gain unauthorised access to any part of the Service.
• Use the Service for any fraudulent, misleading, or harmful purpose.

6. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, software, and AI models — are the exclusive property of Godrongo 82 Labs LLP and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described therein.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Godrongo 82 Labs LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

10. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

12. Changes to These Terms

We may revise these Terms at any time by posting the updated version on this page. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Godrongo 82 Labs LLP
Email: team@fonetic.ai
Email: studio82labs@gmail.com